PRIVACY POLICY

Last Updated: November 27, 2025

My Helpful Books ("We", "Us", or "Our"), located in Kassel, Germany, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our digital products. Because we are based in the European Union, this policy is designed to comply with the General Data Protection Regulation (GDPR).

1. INFORMATION WE COLLECT

We collect information to provide you with our products and improve our services:

• Personal Information: When you purchase a product or sign up for our newsletter, we collect personal details such as your name, email address, and billing address.
• Payment Information: We do not store your credit card details on our servers. All payments are processed securely by Stripe, a third-party payment processor. We only receive a confirmation that your payment was successful.
• Technical Data: We automatically collect certain information when you visit our site, including your IP address, browser type, and operating system, to help us prevent fraud and improve website performance.

2. HOW WE USE YOUR INFORMATION

We use your data for the following legitimate business purposes:

• Order Fulfillment: To process your payment and deliver your digital products (ebooks, login credentials) to your email.
• Customer Support: To respond to your inquiries or refund requests.
• Marketing (With Consent): To send you updates, new book releases, or helpful tips related to our content. You can unsubscribe from these emails at any time by clicking the link at the bottom of any email.
• Legal Compliance: To comply with tax laws (VAT) and prevent fraudulent transactions.

3. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to others. We only share data with trusted third-party service providers who assist us in operating our business:

• Payment Processors: Stripe (to handle billing).
• Email Services & Hosting: Systeme.io (to host our website and send product delivery emails).

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax purposes, we may be required to keep basic information about our customers for up to 6 years.

5. YOUR RIGHTS (GDPR)

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your data:

• Right to Access: You can ask for a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data (e.g., if you no longer want to use our services), provided we do not need it for legal/tax reasons.
• Right to Withdraw Consent: If you have subscribed to our emails, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at support@myhelpfulbooks.com.

6. COOKIES

Our website uses "cookies" to enhance your experience (e.g., keeping items in your cart). You can choose to set your web browser to refuse cookies, but some parts of the website may not function properly without them.

7. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

My Helpful Books
Elfbuchenstrasse 21
34119 Kassel, Germany
Email: support@myhelpfulbooks.com